Hotel and Lodging Management, Second Edition prepares readers to succeed as managers in the hotel and lodging industry, while developing a solid foundation for a long and successful career. This comprehensive resource combines detailed presentations of each department in a hotel or lodging establishment along with a close examination of organizational structure and the interdependent relationship among departments.

This updated Second Edition presents:

　　1.New,completely updated chapters on human resources and the sales and marketing departments

　　2.Up-to-date case studies reflecting the latest management trends and issues

　　3.Profiles of industry pioneers working at all types of properties,from small motels to five-star hotels

　　4.New sections on yield management, lodging environments, franchise companies, and management organizations

　　5.Hotel and Lodging Management,second Edition is a comprehensive tool to help readers develop the understanding, knowledge,and skills to be tomorrow』s management leaders.